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Notification emails

When you haven't read a notification, Plan Things Better can email it to you, so nothing waits for you to open the app. Choose how in Settings → Notifications. It's yours alone, and works the same in every workspace. To get an alert on your phone or computer the moment a notification comes, see Push alerts.

#When emails come

Pick one under Email:

  • Right away (the starting choice) - about 15 minutes after a notification, if you still haven't read it. The exact wait is set by Plan Things Better, and Settings says what it is. Several close together come in one email ("3 new in Acme"), a line for each, linked to where it happened. One on its own comes with who, where and, for a comment or a message, what they wrote, with a button to open it.
  • Daily summary - one email a day, at the time you pick in Daily summary at, in your time zone. It lists what's new since your last summary and still unread, by workspace, and how many older ones are still unread. If nothing's new, no email comes.
  • Off - no notification emails. Your Inbox still has them all.

A notification you read before its email is due is never emailed, and each one is emailed once.

Your time zone is the one on your profile (Settings → Account → Edit profile). Without one, it's your browser's.

#What notifies you

What notifies you has a switch for each kind of notification: mentions, replies, your tasks (given to you, taken off you, or unblocked), tasks you follow (someone else commented on one, changed it or finished it), sign-offs and signatures, and workspaces and channels (answers to your invitations or to your offer of a workspace, being added to an Everywhere channel, an API key that can do more). An offer of a workspace to you, and a doc signed by everyone, already come in an email of their own, so they aren't emailed again. Off, that kind still lands in your Inbox - it just isn't emailed.

Each kind also has a Push switch, beside Email, for push alerts.

#Workspaces

Workspaces has a switch for each workspace you're in, under Email. Off, nothing from that workspace emails you. Its Push switch does the same for push alerts. Muting an Everywhere channel stops its emails and alerts too.

#Going away

Pause until stops notification emails and push alerts until the day you pick. Press Pause until… and pick a day: Settings then says "Paused until Fri, Oct 30". They start again on that day by themselves, or press Resume to start them now. While you're paused, what comes in waits in your Inbox and isn't emailed or sent as an alert later.

If you haven't opened Plan Things Better for a week, Right away slows down to a daily summary at your Daily summary at time, so a quiet week doesn't fill your mailbox. Emails come right away again once you're back.

#Stop these emails

Every notification email ends with why it came, a link to Settings → Notifications, and Stop these emails. That link opens a page where Stop these emails turns notification emails off, without logging in; then Undo puts them back. Your mail app's own unsubscribe button turns them off too.

Log-in codes, invitations and other emails about your account always come, whatever you choose here.

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Notification emails - Plan Things Better help