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Terms of Service

These terms are the agreement between you and 3JPMedia, LLC ("we", "us") for using planthingsbetter.com and the Plan Things Better app (the "Service"). By creating an account or using the Service, you agree to them.

Your account

  • You sign in with your email address and a one-time code we email you, or with Google or GitHub. Keep access to that email address and those accounts secure: anyone who can read your email can sign in as you.
  • You must be at least 16 years old, and old enough to form a binding contract where you live, to use the Service.
  • If you use the Service for an organization, you agree to these terms on its behalf and confirm you're allowed to.
  • You're responsible for what happens under your account, including anything done with an API key you make for an AI assistant or another tool.

Workspaces and your content

  • Your work lives in workspaces. The person who creates a workspace is its owner, who manages its members, its plan and its billing. Owners can hand a workspace to someone else.
  • Everything you and your team put into the Service - tasks, projects, docs, comments, chat, files - is your content. You keep all rights to it. You give us permission to store, copy, display and process it only as needed to run the Service for you, including showing it to the people you share it with (members, and guests in a Space).
  • You're responsible for your content and for having the right to share it. Don't upload anything unlawful, or anything that infringes someone else's rights.
  • Workspace admins decide who can see what. Guests see only the Spaces they're added to.

Acceptable use

Don't use the Service to:

  • break the law, or help someone else break it;
  • send spam, or harass, threaten or harm anyone;
  • upload malware, or try to get into accounts, workspaces or systems that aren't yours;
  • overload, scrape or disrupt the Service, or get around its limits or security;
  • resell the Service, or copy it to build a competing product.

We may suspend or close an account that breaks these rules, and we'll tell you why unless the law or safety stops us.

Plans, billing and renewals

  • Every workspace has a plan. Free costs nothing. Paid plans, such as Team, are priced per member, per workspace, and billed monthly or yearly in advance. Guests are always free. Prices are shown on planthingsbetter.com and in Settings → Billing before you pay.
  • Payments are processed by Stripe. We never see or store your full card number.
  • Paid plans renew automatically at the end of each billing period, at the price then in effect, until you cancel. If we change a price, we'll tell you before it applies to your next renewal.
  • Your bill follows the number of members who have joined. A member who joins is charged straight away for the rest of the current period; a member who leaves gives you a credit toward your next invoice.
  • Taxes may be added where the law requires.
  • If a payment fails, we'll ask you to update your card by a date. If it isn't paid by then, the workspace may become read-only until it is, or until it fits the Free plan. Your content is kept.
  • Cancelling, and when we refund, are covered by our Refund & Cancellation Policy.

Cancelling and closing your account

  • You can cancel a paid plan at any time from Settings → Billing (Switch to Free, or Manage billing). It stays paid until the end of the current period, and nothing more is charged.
  • An owner can delete a workspace. It can be restored for 30 days from Settings → Account → Workspaces, and is then erased for good.
  • To close your account, email us at support@planthingsbetter.com.

Availability and changes

We work hard to keep the Service running and your data safe, but we provide it "as is" and "as available", without warranties of any kind, to the extent the law allows. Features may change over time. We may stop offering the Service; if we do, we'll give paying customers reasonable notice and a way to export their work.

Liability

To the extent the law allows, 3JPMedia, LLC isn't liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to what you paid us for it in the 12 months before the claim.

Changes to these terms

We may update these terms. If a change matters, we'll tell you by email or in the app before it takes effect. Using the Service after that means you accept the new terms.

Governing law

These terms are governed by the laws of the United States and of the state where 3JPMedia, LLC is established, without regard to conflict-of-law rules.

Contact

Questions about these terms? Email us at support@planthingsbetter.com, or see our Contact page for other ways to reach us.